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12 Step Cleaning
PLEASE NOTE:
Before your
carpet is cleaned . . .
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We ask that the customer please remove breakables
and items from tables and other furniture that will be moved by
our crew. |
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Remove all small items such as boxes, magazines,
shoes, etc. in the areas to be cleaned. |
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Also, arrange for pets and children to be away
from the area where we are cleaning.
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STEP 1 —
Pre-Inspection
Every great carpet cleaning experience starts with a proper
pre-inspection. Our service technician will inspect your particular
areas of concern and will note carpet construction and soiling
conditions. They will also advise you of any possible permanent
staining at that time.
STEP 2 — Commercial
Pre-vacuum
Your carpet will be thoroughly vacuumed with a special Turbine
Vacuum System to remove bonded dry soil. Removing dry soil is one of
the most important steps in cleaning.
STEP 3 — Furniture
Moving
Sofas, chairs and tables will be carefully moved. Larger pieces,
beds and dressers are left in place under our regular pricing
structure. Furniture will be protected with disposable blocks and
tabs.
STEP 4 — Pre-spray
& Pre-spot
Traffic areas and spots are pre-treated for more effective soil and
spot removal.
STEP 5 — Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary
cleaning machine (depending on soil level) to further loosen traffic
area soil.
STEP 6 — Extract &
Rinse
Once the soil has been loosened, our state-of-the-art, truck-mounted
hot water extraction process will thoroughly flush the carpet pile.
Pressure and heat are regulated so that carpet is not over-wet. We
clean with water temperature between 180 °F - 190 °F.
STEP 7 — Neutralize
Every carpet that we clean is pH balanced so that there is no sticky
residue left behind. This treatment is used as a rinse or applied
after the rinse depending on soiling condition. This process also
improves air quality by removing pollens, dust mites, etc.
STEP 8 — Post-spot
Treatment
If any spots are not removed during the cleaning process,
specialty spotting techniques are employed. Note: Permanent stains
identified by our service technician may not be removed.
STEP 9 — Dry Bonnet
Some carpets benefit from a dry bonnet process. Ask your technician
whether he advises this process or not. Dry bonnet assists in faster
drying and prevents wicking on some carpets.
STEP 10 — Speed Dry
High velocity air movers are placed on the carpet to speed dry
carpet.
STEP 11 — Post
Grooming
The carpet pile is set in one direction for faster drying and visual
appeal.
STEP 12 — Post
Inspection
Please walk through your home or business to inspect our work. Let
us know that you are pleased by signing our service receipt.
ALSO NOTE:
After your
carpet is cleaned …
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Be careful walking from carpet to hard surfaces.
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Floors can be slippery. Keep pets and children
off of carpets for at least 6 hours. |
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Remove blocks and tabs 24 hours after carpet is
cleaned. |
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Vacuum carpet anytime after the first 24 hours. |
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